The most common way to retreive your e-mail is by using the POP3 protocol. This protocol is used by your emailclient (for example Outlook or Thunderbird) to communicate with our mailserver. If you want to retrieve your e-mail this way you will need 3 pieces of information, which are always supplied to you when you create a new e-mailaddress in the Customer Care Center (CCC):
- POP3 username
This is the same as your e-mailaddress. If your e-mailaddress is john@mydomain.com, your username is also john@mydomain.com.
- POP3 password
This is the password that was supplied to you when you created the e-mailaddress in the CCC. You can also change the password in the CCC.
- POP3 server name
The Primerelay POP3 server is pop.primerelay.net.
